What Is Managed IT Services?
Managed IT services allow businesses to delegate their IT operations to an expert third-party organization that specializes in handling these responsibilities. These third-party organizations, known as managed service providers (MSPs), are responsible for the entirety or portions of a business’ IT systems, as agreed upon in a Service Level Agreement (SLA).
Why Choose Us?
We provide a range of Managed IT Services as a partner and are adept to take over end-to-end management of your IT infrastructure. Our professional, well-trained, and competent IT staff use proven processes and advanced IT toolsets to customize services and solutions to meet your specific requirements. Our IT experts can move fast when they need to respond quickly and change direction if needed – paving the way for the required pace of agility.
Networks and Infrastructure
We support the remote management of IT infrastructure Services for all our clients. Our Remote Infrastructure Monitoring and Management solutions not only include a faster and more flexible service, but also ensure a lower risk of IT failure. We also enable a low up-front investment and reduced operational costs.
We have an extensive pool of infrastructure specialists who can help you create, run and manage the next-generation IT Infrastructure.
- We monitor and manage both physical and virtual server infrastructure (Xen, VMware, Hyper-V, Nutanix) devices.
- We extend the power of IT infrastructure monitoring to monitor VoIP devices and WAN networks.
- We monitor syslog, traps, virtual events etc., to identify signs of potential trouble in the IT infrastructure environment.
- We provide in-depth device/interface traffic visibility with insights into total bandwidth consumption by individual devices, interface traffic, applications, top source/destinations, QoS, conversations and AS view for better visibility into router / switch traffic pattern.
- We provide in-depth visibility into switch port infrastructure with into IP, MAC, status, and port speed of switch ports in your IT infrastructure.
- We track and manage firewall policies. Perform periodic security audits on your firewall infrastructure to ensure IT infrastructure security. Track and monitor VPN & proxy servers in real-time.
Managed Security Services
Building and maintaining security infrastructure in-house is a herculean task. This would also require strong technical expertise to assess, monitor, and respond regularly.
We offer Managed Security Services under our Managed IT Services portfolio:
- Full stack, next-generation AI/ML-based protection against malware, including ransomware and cryptominers
- Identify security holes within an organization’s IT infrastructure and provide support to best mitigate them
- Keep systems up-to-date and proactively mitigate vulnerabilities
- Fast and reliable recovery of your apps, systems and data on any device from any incident
- Keep email correspondence and accounts safe against spam, phishing, business email compromise (BEC), malware, advanced persistent threats (APTs), and zero-days threats